Warranty / Crash Replacement
Warranty: All Pub Carbon rims are covered by a 5 year limited warranty. This warranty covers manufacturing defects and physical construction of the carbon material under normal and expected riding conditions, as determined by the Pub wheels warranty department. DT Swiss hubs are covered by a 2 year limited warranty. This warranty does not apply to defects due directly or indirectly to misuse, abuse, negligence or accidents, repairs or alterations outside our facilities or to a lack of maintenance.
Crash Replacement: Things happen, and if you’re an avid cyclist so do crashes. We want to back you up on that sad day. We know carbon wheels really well so please don't try to break your old wheels for a good deal on new wheels, it never works out. After reviewing your case we'll send you an RA# and you can ship your wheels back to have your in-house review completed. From there we’ll review your case and offer a discount on a replacement set or repair the damaged set. This is offered to the original owner and is not transferable.
Please email us at firstname.lastname@example.org for more information on warranty and crash replacement.